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FAQ

  • Who is allowed to drive?
    Anyone over 21 with a B license (valid at the time of rental) over 2 years old. For people under the age of 23, a supplement will be charged (see conditions in the branch). The driver(s) designated by you and approved by AMARENT. ATTENTION: Only the drivers named on the rental contract are insured under the AMARENT insurance contract. Consequently, when the vehicle is driven by a driver not named in the contract, the hirer remains solely responsible for all costs resulting from a claim that may occur (including under the provisions of article L-211.1 of the Insurance Code concerning the driving of the vehicle against the will of AMARENT). Finally, it is recalled that the renter is solely responsible for the financial consequences of the use of the vehicle by any approved driver.
  • What type of license do I need to drive?
    The driver must have held a “B” driving license for at least 2 years, regular and valid in the Territory of New Caledonia.
  • How's the fuel going?
    Fuel is the responsibility of the tenant.
  • What happens if I have a tire problem?
    Pneumatic repairs are the responsibility of the tenant.
  • For insurance and deductibles...
    All vehicles are fully insured. A deductible ranging from 200,000 FCFP to 350,000 FCFP will be retained in the event of a responsible accident or damage to the vehicle. If the driver is under 23 years old, the deductible will be from 300,000 FCFP.
  • For what use of the vehicle?
    The rental is personal, non-transferable, but you can designate one or more other drivers who must be approved by AMARENT and named in this contract. The tenant agrees to use the vehicle reasonably, he assumes control of driving and transport, without affecting the proper functioning of the vehicle. You also agree that the vehicle will not be used: for paid transport of passengers regardless of the method of remuneration chosen and regardless of the written or verbal commitment, to propel or pull any vehicle or trailer or any other rolling or non-rolling object, in the context of competitions, for unlawful purposes, for learning to drive. You agree to keep the said vehicle closed and locked outside periods of use, keeping the keys, which must under no circumstances be left on board. You shall not in any way assign, sell, mortgage or pledge this contract, the vehicle, its equipment or its tools, nor deal with them in a way that is detrimental to AMARENT. You agree not to modify or add any equipment to the rented vehicle. The end of the rental contract is materialized by the return of the vehicle with its original keys to an AMARENT employee, in the station, on the date and time provided for in the rental contract. Failing delivery to the AMARENT employee, the end of the contract will occur at the opening time of the 1st working day of opening of the agency following the deposit of the keys.
  • I would like to extend the rental period...
    In the event of a request for an extension of the rental, the tenant must send it to the lessor 24 hours in advance, asking for his express authorization and accompanying his request for the payment of the necessary provision.< /p> Prepayment of the total rental amount is mandatory on delivery for all rentals. Payment can be made by credit card, by AMEX (tax of 4.75% applied to the total amount of the invoice) and by cash (in local currency, F CFP). A minimum deposit of 200,000 F CFP will be requested on delivery of the car, and returned on return, if the customer has complied with the general rental conditions.
  • Cancellation of reservation by the customer
    Cancellation fees will be applied under the following conditions: No charge for cancellations made 48 hours in advance. 3000frs fee will be charged for cancellations made 24 hours before delivery. 50% of the total amount excluding tax will be charged, for cancellations less than 12:00 noon of delivery. (See general conditions in store)
  • Various...
    Prices and terms and conditions subject to change without notice. Limited or unlimited mileage rates. Payments by check are not accepted. Accepted credit cards only: Visa, Amex, Eurocard, or equivalent Rejected cards: Electron, Maestro, or equivalent Cash payments are accepted, but the security deposit is only on CB Delivery cost: - Nouméa (Magenta airport) 1,500frs ht - Greater Nouméa (Dumbéa, Paita, Mt: Dore) 2500frs excl. tax - Tontouta Airport, Plum 4,000frs ht
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